"This horrific situation"
It's not a horrific situation you stupid woman, it's the procedure with motability cars. It was Jaxon's car. He's not here anymore, therefore he doesn't need the car, so it goes back.
A colleague of mine has a husband who lost his leg in an industrial accident about 15 years ago. He qualified for an automatic motability car for those 15 years, then last year they received a letter saying the rules had changed and he's no longer disabled enough to qualify for a car...as if his leg had suddenly grown back or something. They gave them 3 weeks to sort something out and return the car. This was in the middle of lockdown when all the garages were shut and the only way to buy a car was to order it online and collect it. No shopping around, no test driving. Luckily, her parents lent them some money to get themselves sorted, but it was a horribly stressful time for them.
She's known for weeks this was coming. No way has she left it till today to sort, this has been in the pipeline for a while. It's all just part of her "persuade the idiots I should be spending the gofundme on myself" plan.