Many moons ago I worked with care leavers. One particular combative girl sticks in my mind. Everything was a battle she had to win and even where she thought she had won that wasn't enough and she had to start another battle. Care leavers were exempt from the Governments Single Room Rent rules for under 25s until they were 21. This meant they could get the Housing Benefit for a flat instead of a single room - but this particular girl had to turn it into a battle with the Housing Benefits Department with appeals and MPs letters that she was the victim of discrimination - despite her full rent being paid! And then there was the battle with the Housing Department - care leavers went to the top of the queue for housing but they couldn't magically conjour housing immediately - people had to wait for a property to become available - but again she had to turn it into a battle despite people bending over backwards to get her housed. Every interaction with authority she wanted a receipt for - if she visited, phoned, handed in documentary evidence etc. Then she would use the Data Protection Act to ask for any information the Local Authority had on her and then make a complaint if a particular visit, phone call etc hadn't been registered despite her having a receipt for it. She would start a complaint that a visit hadn't been registered despite the visit being pointless. People who spent their whole working lives helping people just ended up collectively hating her. That particular girl, with her pointless battles with authority, was so much like care leaver Hollie. I would use one word to describe her - crybully.
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The family lied at the inquest and said he was bird spotting as the height of the car park got him closer to the birds and he must have toppled! They really said this as I got his coroners report. The accidental verdict meant his mortgage company paid his mortgage in full and as he didn't leave a will it went straight to his family who lied.