I kind of thought it was hello fresh, I also remember them saying about how the company was always giving them like money off the next box or sending extras out, I've no idea what hello fresh is like but I doubt they were as bad as what the slackers were making them to be an I can imagine they amount of complaints they done when it was probably their fault
I think she also complained about Purple Carrot too.
Purple Carrot was, IMHO, even
better than HF and we loved HF and PC the most BUT PC had, in general, better looking produce, nicer packaging, nicer booklet for recipes (not just recipe cards), even had bonus recipes and here or there, you'd get a sample of some product to try.
Again, rarely when there'd be an issue (like a wilty unusable herb) or a missing veg, I'd typically just brush it off and improvise but if there was a bit bigger mix-up (which happened a tad more with HF than PC) - though rare - there was zero issue ever with their response to my need.
(and as soon as I'd get our box, I'd inspect all the produce, wipe excess water, store properly, etc. and prioritize the meals based on the ingredients and how long-lasting they were, e.g., a pepper will last a bit longer in the fridge than, say, spinach - doubtful Jenn did ANY of that)
So, as usual, Jenn... it's probably you who creates the bigger problem, not the company trying to fix it.