It wouldn’t be the first time she’s crashed a car. Also she uses her phone while driving (as in taking photos etc) or following Brett like a looney bin blaring the horn constantly at him…so it wouldn’t surprise me if she’s at fault as she doesn’t seem to pay attention to driving aloneIf it’s been categorised it means it’s been written off. Doesn’t always mean catastrophic damage just enough that it would cost more than the car is worth to fix it. Did she cause the damage though? I’ve had a write off before it’s a process to get it back on the road as it needs rigorous testing, they are a nightmare to sell I wouldn’t have another unless I was planning to drive it into the ground