He was definitely in the wrong to say that about Sharon. He hadn’t made an effort to get to know her at that point and made a cruel judgement and when he said it it was obvious this would come back to bite him.
However these things usually come out further down the line when everyone is being exposed for saying something awkward, and I think Hugo is being hung out to dry by the producers because they are desperate for just something to happen. I mean it’s all in the name of the game and I love the drama Mick, BUT ITV can’t preach about how well they’re looking after their contestant’s mental health when they are doing this to someone in the first week. Not cool