I'm sorry but people have paid her for beauty boxes, that she puts together and she sends. That they paid for at the end of June as she says money has to be in before she places her order - fair enough. But to say that it's not her fault and not a reflection on her that they are so late, I'm sorry but it is, she is the seller, she has the contract with her buyers, not the body shop or dpd. I would be asking for my box to be cancelled and refunded if I was stupid enough to order one in the 1st place. 'you'll just get 2 in august' what if it was a gift? Not OK at all.
Glad she got charged excess, princess Georgia of scilly isn't above the rules, bet she argued it too that she's always let on with more, she probably got there late as she always has to have 1 last clean etc kept them waiting as had wrong time and then had too much stuff and wouldn't have just paid and got on quietly. I bet everyone on the plane knew about it too